Accountholder Frequently Asked Questions

Q.	Can I receive only electronic statements for my Health Savings Account?
Q.	Can I view my tax documents online so I don't have to wait for them to arrive in the mail?
Q.	Does my balance in Internet Banking reflect my recent transactions?
Q.	How can I make online contributions?
Q.	How do I sign up for Internet Banking?
Q.	I set up a transfer account. Why am I unable to make a transfer?
Q.	I signed up for Internet Banking, why am I receiving an invalid username error message?
Q.	Where can I find my eight-digit account number that I need to sign up for Internet Banking?
Q.	Why do I receive a blank page when I try to view my tax documents or electronic statements?

Accountholder FAQs